How MYOB Advanced gives your team time for meaningful work

Efficient processes foster a more efficient workforce and a leaner, more profitable business. Discover how automated workflows and the Business Events feature in MYOB Advanced help your team get results, avoid oversights, and truly leverage their talent. 

What happens when mundane yet necessary business activities get overlooked? Every failure to act, follow up or complete a process is potentially costing your business money—and when you add all these missed opportunities together, the impact can be significant.

For your operation to work like a well-oiled machine, every necessary and time-sensitive task—no matter how small—needs to be attended to. 

Here are a few examples of how small oversights impact your bottom line:

• If a lead goes cold or customer gets ignored, you not only risk losing sales or repeat business, it reduces the return on investment from your marketing efforts. 
• If incoming payments aren’t managed in a timely way, your cash flow can suffer which makes other investments harder and creates more work for employees in chasing debtors.

Employees need to be on top of changes that occur in their area of responsibility (or another part of the business that affects them). Otherwise, data isn’t acted on and bottlenecks happen, which reduces everyone’s productivity and your business’ overall profitability.

Sweat the small stuff to make room for big thinking

The feeling of achieving progress on important work is a key driver of engagement and performance for employees. However, many workplaces have structures and systems that make work hard to navigate and bog people down in tasks that don’t matter.

Increased organisational complexity can include multiple ventures, product lines and projects; more emphasis on process and reporting; multiple teams, communication channels and levels of management; and multiple IT systems, tools and technologies.

Complicated work environments can lead to your employees feeling overwhelmed. A common upshot is that employees’ time—your most precious resource—may be wasted on activities with a low priority that often don’t contribute to your business success.

It’s not that administration, data entry, phone calls, emails, and meetings don’t have value. It’s that your employees don’t have a clear view of which tasks are most urgent or important. 

That means vital, everyday activities can fall through the cracks, and your team doesn’t have the headspace to tackle meatier work or pursue innovation.

What’s the solution? As your business gets bigger, integrated business management systems make a remarkable difference. MYOB Advanced is one of the best enterprise systems for growing Australian SMEs.

As a robust cloud-based ERP solution, MYOB Advanced centralises, streamlines and automates processes and workflows across core areas including finance, customer management, inventory and warehousing, manufacturing, projects, analytics (BI) and field service.  

Help your team work: simplify and automate systems 

Scaling your efforts and paying attention to the right tasks is easier when you implement MYOB Advanced to manage company-wide information management, processes and workflows.

The platform is an incredibly effective way to: 

• Simplify the technology experience by consolidating multiple systems and giving your team one easy-to-use platform to access data, manage work and collaborate. 
• Provide customisable screens and automated workflows that align to specific roles, permissions, and multi-level approval and business processes.
• Enable both simple and complex situations to be monitored so that relevant employees, customers and business partners can be automatically alerted when certain events occur.

In particular, MYOB Advanced was recently enhanced to make it easy to keep tabs on changes within your system and automatically notify people or update the system accordingly. 

This feature is known as Business Events and is a fantastic way to save your team time and effort, while improving the relevance and impact of their work.

Business Events allows your team to:

• Know exactly when the conditions are right for action to be taken
• Know when no action has been taken or a deadline is missed
• Send automated alerts to customers or staff by email or mobile
• Update records within MYOB automatically and kick-start processes

For example, you could automatically notify a sales team member when a new opportunity is assigned to them when a quote requires follow up with a customer or create an automated reminder email to customers before their invoice is due —and even attach the invoice.

Business Events can be created using multiple criteria to track all manner or internal and external processes that matter—based on small changes to values and records that are difficult (if not impossible) to monitor and respond to promptly without the help of technology. 

You can determine the criteria for when an event is triggered, how often to check conditions, whether a trigger applies to one or multiple records, and the processes that should occur once an event is triggered. The notifications that your team, customers or suppliers receive can be based on templates or you can tailor the messages. 

Using Business Events in MYOB Advanced helps ensure important and time-sensitive tasks are not neglected, contributing to a more confident and productive workforce, a more responsive and cost-effective operation, and a better customer experience.

Learn more about Business Events in MYOB Advanced

Do more of the work that matters with MYOB Advanced

Creating a more effortless business environment through the systems you deploy allows your employees to see where to prioritise their efforts, make better use of their time, and feel empowered to make good choices. 

A simplified system is not the same as a basic or unsophisticated system. When it comes to MYOB Advanced, the technologies in use are cutting-edge and powerful, and the capabilities are wide-ranging.

Simple, in this case, is about ensuring that employees can get the information they need easily, in order to complete meaningful tasks, in a timely way. Systems should support the ‘flow’ of important work rather than interrupt and confound your team.

Could your team benefit from smarter and faster approaches to managing tasks, workflows, and cross-functional collaboration? Talk to one of our expert MYOB Advanced consultants now.