MYOB Advanced Support
Get qualified MYOB Advanced help when you need it—online, remote, or onsite—to maximise the use of your ERP software.
Responsive support to keep your MYOB Advanced system up and running and help your business grow without the growing pains
When you partner with Leverage Technologies to provide support for MYOB Advanced:
Our team is local, offering support for companies across Australia. Our support plans are all-inclusive and you can pay monthly.
What’s our support process?
Our customers receive technical assistance and expert advice about making the most of MYOB Advanced, with support available:
Over the phone (during business hours)
Online and via remote access
Onsite at your business if needed
We use industry-leading support software, Freshdesk, to make submitting tickets easy and to effectively coordinate issues management to ensure no task falls through the cracks and urgent issues are prioritised.
Flexible ‘pay-as-you-go’ model
Just like your cloud subscription for MYOB Advanced, you can pay for support on a monthly basis, with a per-user fee structure. Stay on top of cash flow while providing your team with experienced and timely support.
Flexible ‘pay-as-you-go’ model
Just like your cloud subscription for MYOB Advanced, you can pay for support on a monthly basis, with a per-user fee structure. Stay on top of cash flow while providing your team with experienced and timely support.
You’re in very good company
“MYOB Advanced has helped us to be much more nimble in our approach. It’s helping to support our forecasting and to give stronger incentive programmes to our team because everyone has real-time visibility into how we’re performing.”
Michael Rom, Octet Finance“We were influenced in our choice of MYOB Advanced knowing we’d have a partner that could help deliver the platform we required. Leverage Technologies has been very structured, organised and professional.”
Mark Mulder, Nextt Group“Leverage had lots of experience in implementation and could advise the project team. We hit our dates and didn’t have to revisit anything other than a training refresher. The capability is superior. Advanced lets us slice and dice the data – that flexibility was
right for us.”
Mike Lynch, ScreenrightsMore than 250 ERP customers across Australia trust us to provide ERP support.
Technical skill is just the tip of the iceberg
We take a holistic view of support.
Our consultants want to improve how your users experience MYOB Advanced, how you optimise and maintain your solution, and how well the system delivers a positive return on investment.
We’re eager to address problems and discuss improvements—because we want your employees to feel empowered to do their best work by leveraging MYOB Advanced.
Our organisational culture puts the customer’s needs first. High levels of customer satisfaction is a KPI for our support and consultancy teams (measured via Net Promoter Score).
Above and beyond fixing critical issues, your MYOB Advanced support plan includes:
Account management for a long-term relationship and understanding of your needs
Advice on technical and maintenance decisions to improve your platform
Advice on adopting third party integrations or other emerging technologies
Regular newsletters and emails to advise of key changes or issues
A dedicated support knowledge portal with helpful videos and articles
Meet Your New Support Team
Meet your new support team
Our experienced team offers excellent consultancy and support, based on an in-depth and constantly evolving awareness of MYOB Advanced’s features and real-world application in businesses.
Why choose Leverage Technologies as your MYOB Advanced support partner?
Support plans are tailored to your requirements
Support plans are all-inclusive with no hidden costs
Easily accessible support options and structured processes
Quick turn-around times and a well-managed escalation process
Friendly and helpful consultants with advanced technical skill
We’re an MYOB Advanced Platinum Partner and an established business
We’re focused on business outcomes and positive ROI for our customers
We’re a turnkey consultancy: planning, implementation, project management, support, BI and reporting, add-ons and third-party applications, integrations, and custom development.
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