MYOB Advanced Field Service Management Cloud ERP Solutions
For outstanding field service management and maintenance
Providing efficient and high-quality field service is a significant opportunity to stand apart from competitors in many sectors. Whether service and maintenance is a value-add or a core offering, coordinating the people and resources required across different locations is complex.
MYOB Advanced ERP with built-in field service management cloud software makes scheduling and tracking the success of field service a painless aspect of your business processes, so your team can focus on customer experience.
Cloud-based field services management software with MYOB Advanced help your business:
Seamlessly transition customers from quote, to sale, to service provision
Service to a contracted schedule or generate ad hoc orders and appointments
Dispatch suitably qualified people with the required resources to every job
Manage recurring tasks automatically or control workload via a visual calendar
Reduce wasted time with integrated route management and real-time alerts
Reduce paperwork, get paid quicker, and reduce your operating costs
Connect purchasing, inventory, and service workflows to reduce delays and costs
Manage preventative maintenance
Work with us to implement MYOB Advanced field service management solutions for superior service quality.
Features of MYOB Advanced (field service management solutions) for the service industry
Service management software is a core module in MYOB Advanced, and includes:
Service contract management
Scheduling calendar
Parts/materials inventory management
Optimal route planning
Emergency service or ongoing maintenance
Mobile service management
Read more about the field service software module.
What you also get, within one powerful yet easy-to-use platform is:
Robust financial management and accounting
Strong sales and customer relationship management
Advanced manufacturing and production scheduling
Detailed project tracking and budgeting
Insightful reporting and interactive dashboards
Smarter purchasing and inventory optimisation
Discover the entire MYOB Advanced product suite.
Don’t let service revenues go untapped
People value good service. Especially when it saves them time and money, keeps them connected, and improves their lifestyle.
Better field service has the potential to be a profit-driver in industries including:
Manufacturing
Wholesale distribution
Healthcare and education
Telecommunications
Utilities
Property management
Cleaning and commercial services
Electrical goods
For instance, if you manufacture or supply specialised machinery or medical equipment: providing regularly scheduled maintenance that increases the lifespan of products is an opportunity to forge a long-term bond with your buyers.
Reducing overheads involved in managing technicians makes field service cost-effective. Giving employees in the field the right information and tools to interact in meaningful ways with customers can also drive sales.
Service can make or break your reputation
A positive interaction with your technicians or employees in the field builds lasting customer loyalty, which contributes to future business growth.
Without careful coordination, efficiency and accuracy, you risk poor or ineffectual field service, which costs your business money and goodwill.
Get the job done right
MYOB Advanced can enhance the timeliness and standard of service you’re capable of delivering, while limiting errors, poor communication, and holding unnecessary stock.
That means you can boost customer satisfaction through:
Fewer call-outs and better work
Improved equipment uptime and longevity
Operating cost reductions
Reduced safety risks and incidents
If you’re keen to differentiate your business on the service you offer in the field, then choose an integrated field management software solution that gives you a clear picture of customer interactions at every stage of their journey.
From marketing and sales, through to installing equipment and providing field service—MYOB Advanced captures and coordinates the data and workflows involved. The platform also ensures field service activity links to finance, purchasing and inventory management processes.
It’s a complete solution for the service management industry.
Get in touch
We can show you how to reduce response times and increase field service revenues by implementing MYOB Advanced field service management systems.
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